Wednesday, September 4, 2013

Social Media Platforms 101: LinkedIn

One of the first things people ask during PRISM training sessions is “how does that social media site help me accomplish [my goal]?” Often, we spend more time during our training sessions covering the usefulness of social media sites rather than talking about how to use the tool itself. We decided it was time to launch a little series called Social Media Platforms 101. It is designed to help our readers understand the basic construct of the platform itself, the information you can gather from different social media platforms, and how that information can be used.

As we’ve been focusing on employment issues recently, we thought it was pertinent to begin with LinkedIn.

What is LinkedIn?

LinkedIn is a professional networking site. It allows users to create profiles that showcase their current and past work experience, educational background, and skills that they may have. Users can also connect with individuals and join groups based upon their industries, interests, and affiliations. This allows LinkedIn members to network with one another to find new business and job opportunities. Currently, the main users of LinkedIn are professionals looking for new job opportunities, employers and recruiters looking to hire new talent, and managers and executives searching for new business ventures and partners.

One important thing to note about LinkedIn is that privacy settings can be very stringent. While many people leave their profiles open to attract more traffic, it can be difficult to glean information from a profile without being connected to the individual. However, you can still often access information by being connected to a user who is connected to the individual of interest.

What Can You Learn From LinkedIn?

In order to demonstrate how you can pull information off of LinkedIn, our Legal Counsel, Blake Haase, volunteered his LinkedIn profile.

 

When you look at Mr. Haase’s page, you can see a brief overview of his work experience and the number of connections he has made on LinkedIn. If you scroll down a little further you will notice he has listed out some of his job duties and a few projects he has worked on during his professional career. In addition, you will find information about the degrees he earned, his listed skills, and the groups he belongs to. Cumulatively, this page paints a basic profile of Mr. Haase’s job experience and qualifications.



In addition, if you are logged in to an account and are connected to the individual, you can access a connection chart that will show your commonalities with the person of interest.
 
How Can You Use Information Found on LinkedIn?
 
The major use of LinkedIn is obviously employment related. Whether you are an employer vetting out applicants or a firm conducting background checks on behalf of another organization, LinkedIn’s strongest usage is in constructing educational and professional profiles. This information can be used to corroborate or find inconsistencies in information provided by prospective employees on resumes and applications, and it can provide additional information about the individual’s past history that was omitted from their resume. However, it can also be used for basic investigative purposes: constructing timelines, building connections, learning interests and skills, and gaining more general insight into your person of interest.
 
Conclusion
 
Not all social media sites are created equally. Each one has its own unique set of data and serves a different set of purposes. As technology evolves, the usage of and the information found on each site will evolve along with it. It is up to us as investigators and analysts to keep abreast of these trends and provide the best services possible.

About CES PRISM Blog

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The CES PRISM blog is the place where CES shares the newest developments in social media sites and tools, data analytics, eDiscovery, investigations, and intelligence. We will also share workflow tips and tricks, case studies, and the developmental progress of our open source social media research and analysis tool, PRISM. Our goal is to open a dialogue with the community which allows all of us to learn together.